CORPORATE CONTACTS

Main Number  (Toll Free) 800 - STARTEL (800 - 782-7835)
(Direct)  949 - 863-8700
Main Fax Number 949 - 863-9650
Sales Sales@startelcorp.com
Management Comments@startelcorp.com
Support Techsupport@startelcorp.com
Feature Requests Wish@startelcorp.com




STARTEL COMPANY ROADMAP

To assist our customers in contacting the correct department regarding a specific issue, please refer to the following Response Roadmap. Please direct your communication to the appropriate department to speed up the handling of your request

Company Directory 800 # Extension Direct Dial
New Installations / Project Planning
(System delivery, schedules, pre-sales technical) 800 782-7835 757 949 863-8757

Sales
To inquire about a new Startel System 800 782-7835 773 949 863-8773
To inquire or purchase add-ons or upgrades 800 782-7835 714 949 863-8714
To inquire about a Startel demonstration 800 782-7835 714 949 863-8714
Requests for literature or documentation 800 782-7835 738 949 863-8738

Service
To place a service call for Contracted Customer 800 344-4909   949 863-5009
To place a service call for Non-Contracted Customer 800 782-7835 789 949 863-8757
To inquire about a Training course 800 782-7835 757 949 863-8757
To inquire about Field Service billing 800 782-7835 741 949 863-8741
To inquire about a Maintenance / Service Contract 800 782-7835 741 949 863-8741
To inquire about RMA / Equipment Returns 800 782-7835 741 949 863-8741
After hours emergency direct to Answering Service 877 867-4169  
To escalate a technical issue to the Customer Care Line 800 782-7835 713 949 863-8713

Accounting
For changes to your account or to inquire about an invoice 800 782-7835 703 949 863-8703
To inquire about Field Service billing 800 782-7835 741 949 863-8741